Helped Me Make Sense of What I Was Feeling "It helped me make sense of how I was feeling without being told what to do." "I felt listened to and that I wasn't being judged. It helped me make sense of how I was feeling without being told how I should be feeling/told what to do. I would highly recommend the service to others. I felt relieved to be able to share my feelings in a safe environment. There have been numerous times over the course of using TESS text when I’ve felt the person on the other end of the phone has 'hit the nail on the head'. On the couple of occasions when I’ve felt misunderstood during a session, the listening and persistent support from the person on the other end of the phone has helped me to then feel understood again."