Privacy and Confidentiality

Service Confidentiality

For questions about our CASS Helpline confidentiality please see here.

Privacy on our web site

Self injury Support has created this privacy statement to show our commitment to privacy. The following explains our information gathering practices for this site.

What information do we collect?

We may collect, store and use these kinds of data:

  • information about your computer and about your visits and use of this website
  • you may email us, or use forms on this site to send us personal information such as name and email address

Using your personal data

We may use your personal information to:

  • help run the website
  • deal with enquires you have made
  • send you other communications if you request these

We will not give your personal information to third parties without your permission, unless we are required to do so by law.


We may use cookies on the website to keep track of you whilst you navigate the website.
We use Google Analytics to analyse the use of this website. Google may use cookies to store this information. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Data storage

Data given to us via web forms on this site may be stored on servers outside the UK, but in Europe.

Security of your personal data

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Third party websites

This site contains links to other sites. Self injury Support is not responsible for the privacy practices or the content of such web sites.

Contacting us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:
Self injury Support, PO Box 3240, Bristol BS2 2EF

Data controller

The data controller for our website is: Lia Wall, Trustee, Self injury Support.

Statement last revised: January 2017.