Since 2020, our services have been struggling with capacity, which has meant that our services have been reduced and we’ve seen frequent service closures. We’ve realised that in order to be here with you in the long term, we need to take a pause to give our services the care and attention they deserve so that we can be here long into the future. 

We’re going to be looking at how we can make our services stronger by restructuring internally, by looking at funding, recruitment, and equality, diversity, and inclusion, and, most importantly, by hearing from you about what matters to you when reaching out for support.  

We would love to hear from you about what you think about our services and how you think we could do things. We really value any thoughts and feedback you have to help us ensure our services are the best that they can be. The survey link is:  

How long will you be closed for? 

We are planning for our helpline, text, webchat, and email support services to be closed from 27th December until the end of March 2023, with the plan being to reopen in April 2023. We’ll be looking at our funding and plans and be able to make a decision at the end of February 2023 about what happens next and the date that our services will be open again. 

Where else can I get support while you’re closed? 

Home - Womankind Bristol

Mind helplines - Mind

Contact Us | Samaritans

NSHN -- Downloads

Helplines - Beat (

Home - Women's Aid (

There are lots of other services that are able to offer support whilst we're closed and many of these are listed here:

Thank you in advance for bearing with us while we work towards becoming more sustainable and resilient. We hope to be back here to support you really soon.