If you have told us who and where you are and you gave us details of someone who is abusing you or someone else, we would have to pass that on to the authorities. We will let you know that we would have to do this. It is always your choice about whether you tell us your details and we will not ask for them. We are not able to trace calls, IP addresses or your location. 

If you have told us who and where you are and you ask us to report a situation where you are at risk we can do this. However, as we are only open limited hours we are not well set up to make reports - we recommend the agencies below who are open 24 hours a day, 7 days a week and have processes to do this:

Women’s Aid

Webchat Service (Mon-Fri 8:00am - 6:00pm, Sat & Sun 10:00am-6:00pm)                     


National Domestic Violence and Abuse Helpline - 0808 2000 247 (FREE to call)


Helpline - 0800 1111 (FREE to call).

Help and advice for young people about a wide range of issues. Webchat and email support is also available. 

The Police

999 (emergency number) or 101 (non-emergency number)