Listening Services now open on Monday and Thursday evenings 

After a year long closure, we have finally been able to reopen our emotional support service.

What will the service look like in 2024?

For now, our helpline and service will be open on Mondays and Thursdays between 7pm-10pm. We’re hoping to expand our opening hours in future, and we plan to reintroduce the services we’ve offered in the past (webchat, email) in stages as we recruit more volunteers.

On Monday nights, we’ll be staffed by volunteers of all genders. We understand that many people who’ve contacted us in the past appreciated that we were made up of self-identifying women volunteers, and we felt it was important to preserve this space, so on Thursdays we’ll be staffed by self-identifying women only. However, all genders are welcome to contact us on both nights – we will happily support people of any gender, every time we’re open.

We’re grateful to you for bearing with us while we took the time to work on our services. We knew it was safest for us and for you that we spent time securing funding, training volunteers and doing work behind the scenes to reopen in a way that was more resilient and reliable.

Where else can I get support? 

Home - Womankind Bristol

Mind helplines - Mind

Contact Us | Samaritans

NSHN -- Downloads

Helplines - Beat (

Home - Women's Aid (

Even more services are listed here:

Last updated: March 2024